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Building Resilience When It Matters Most

Quick Look

Course Format:

N/A

Start Date:

April
22,
2021

Course Length:

Asynchronous

Application Deadline:

No Deadline

Enrollment Fee:

650 CAD

Location:

Online

Quick Look

Course Format:

N/A

Start Date:

April
22,
2021

Application Deadline:

Asynchronous

Enrollment Fee:

650 CAD

Location:

Online

Course Description

With advancing globalization of business and shifting Canadian demographics, workforces, project teams and customers are increasingly diverse. Ever-improving technology makes it easier for organizations to draw on the power and efficiency of global teams. Yet distance, time zones, work practices, and cultural norms can each introduce uncertainty and friction, reducing team effectiveness, morale and customer satisfaction. This new 2-day program provides the practical understanding and set of skills needed to effectively overcome sensitive cultural nuances and establish strong relationships with partners, colleagues and customers from all backgrounds.

Program Benefits

Develop greater cross-cultural awareness: Learn the unique nuances, beliefs and traditions associated with cultures — and consider their relevance to your organization. Lead and communicate with diverse teams: Discover techniques to effectively communicate with, motivate and inspire members of diverse groups, including teams, stakeholders, customers and partners. Foster respect, growth and success: Learn to navigate disagreements, resolve conflicts and solve problems where cultural considerations are in play. Establish the trust and respect needed for growth and success.

Program Inclusion

Not Provided

Who Should Attend

This program is designed for anyone working in an increasingly diverse setting looking to overcome cultural barriers and promote a healthier organizational culture. The program is particularly well-suited for leaders working with a diverse customer, employee or partner base.

Application Requirements

1619049600

Instructor:

Dane Jensen

Contact Person:

Not Provided

Faculty Director:

Not Provided

University:

Queen's University

Course Description

With advancing globalization of business and shifting Canadian demographics, workforces, project teams and customers are increasingly diverse. Ever-improving technology makes it easier for organizations to draw on the power and efficiency of global teams. Yet distance, time zones, work practices, and cultural norms can each introduce uncertainty and friction, reducing team effectiveness, morale and customer satisfaction. This new 2-day program provides the practical understanding and set of skills needed to effectively overcome sensitive cultural nuances and establish strong relationships with partners, colleagues and customers from all backgrounds.

Program Benefits

Develop greater cross-cultural awareness: Learn the unique nuances, beliefs and traditions associated with cultures — and consider their relevance to your organization. Lead and communicate with diverse teams: Discover techniques to effectively communicate with, motivate and inspire members of diverse groups, including teams, stakeholders, customers and partners. Foster respect, growth and success: Learn to navigate disagreements, resolve conflicts and solve problems where cultural considerations are in play. Establish the trust and respect needed for growth and success.

Program Inclusion

Not Provided

Who Should Attend

This program is designed for anyone working in an increasingly diverse setting looking to overcome cultural barriers and promote a healthier organizational culture. The program is particularly well-suited for leaders working with a diverse customer, employee or partner base.

Application Requirements

Not Provided

Instructor:

Dane Jensen

Contact Person:

Not Provided

Faculty Director:

Not Provided

University:

Queen's University