A press conference can make or break a crisis response. These takeaways cover spokesperson selection, media handling, press conference failures, and the art of delivering a message under pressure.

4 takeaways across 3 episodes

Takeaways

Related Episodes

E43, E58, E70

Related Frameworks

Narrative Contradiction

Related Companies

Amazon, Cracker Barrel, Ford, General Motors, Google, NBC, Nvidia, Palantir, Salesforce, Walmart

Actions & Info

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Communication Breakdown is a production of the Observatory on Corporate Reputation.

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