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Center for Customer Insights

At Yale’s Center for Customer Insights (YCCI) at the School of Management, the most innovative and successful companies are partnering with the world’s leading-edge academics to understand the evolving dynamics of consumer behavior. Working together, we bring the latest academic theories into the marketplace—and bring back the latest marketplace thinking to our research.
  • Tags: Customer Insights, Customer Service, Marketing and Sales
Research Center contact info, faculty members and events
are only available to OCR Network members.

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